❓ FAQ

1. Where do you ship to?

We currently ship only within the United Kingdom — and shipping is completely free!

2. How long does shipping take?

Orders usually arrive within 1 to 3 business days after dispatch.

3. How do I track my order?

Once your order ships, you’ll receive an email with a tracking number.

4. What if my drone arrives damaged or defective?

Please contact us immediately at contact@dronaa.shop and we’ll arrange a free replacement or full refund.

5. What is your return policy?

We offer a 30-day free return policy. If you’re not satisfied, we’ll arrange a free return and a full refund.

6. How can I contact customer support?

You can email us at contact@dronaa.shop or call us directly at +44 7832482670.
Our team is available Monday to Saturday, 9 AM to 6 PM.

7. Do you offer warranties?

Many of our drones come with a manufacturer’s warranty. Specific details can be found on each product page.

8. What payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, and Apple Pay.